U.S. Embassy officials from the Social Security Administration (SSA) will be hosting an outreach event at the consular agency in Cebu from Tuesday, August 30 through Thursday, September 1, 2022.

Services will be provided by appointment only. To request an appointment, please email [email protected] with the subject line, “Cebu Outreach Appointment Request.” Those approved for an appointment will receive a date and time by email. To ensure the safety of staff and visitors, we ask that only those who need to show up in person attend the appointment.

SSA will provide the following services:

  • Discuss basic eligibility requirements for different types of Social Security benefits.
  • Developing service requests. Retirement and disability applications can be completed online at www.ssa.gov.
  • Process social security number requests.
  • Resolve post-eligibility issues (e.g. change of address, declaration of death, Medicare enrollments, enrollment in direct deposit, non-receipt of benefits, etc.)

To expedite your visit, please bring originals and photocopies of the documents you need to submit to the SSA. The SSA representative will keep the photocopies and return the original documents to you.

Only representatives of the Social Security Administration will be present at this outreach event. Embassy staff will not be able to answer questions regarding American Citizen Services (ACS), the Department of Veterans Affairs (VA), or United States Citizenship and Immigration Services (USCIS).


For more information and support: